Terms of Service

By accessing or using Alunai ("we," "us," or "our") services, including our website, mobile applications, and platform (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms").

If you do not agree to these Terms, you may not access or use our Service. These Terms apply to all visitors, users, and others who access or use the Service.

Alunai is a brand intelligence platform that provides AI-powered product launch orchestration, business automation, brand intelligence, and management tools for multiple business channels including but not limited to social media, email marketing, CRM, analytics, and 2,700+ business integrations.

Our Service includes:

• AI-powered content generation and optimization
• Social media post scheduling and publishing
• Analytics and performance tracking
• Multi-platform account management
• Team collaboration tools
• API integrations with third-party platforms

To use certain features of our Service, you must create an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and update your information to keep it accurate and current
• Maintain the security and confidentiality of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized access or security breach

You must be at least 13 years old to use our Service. If you are under 18, you represent that you have parental or guardian consent to use our Service.

You agree not to use our Service to:

• Violate any applicable laws, regulations, or third-party rights
• Post, upload, or distribute harmful, offensive, or illegal content
• Engage in spam, harassment, or abusive behavior
• Impersonate others or misrepresent your identity or affiliation
• Distribute malware, viruses, or other harmful code
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with or disrupt our Service or servers
• Use automated tools to scrape or collect data without permission
• Violate the terms of service of connected social media platforms

Your Content

You retain ownership of any content you create, upload, or share through our Service. By using our Service, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and process your content solely to provide our Service.

Our Content

Our Service, including its design, functionality, and content, is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works without our express written permission.

AI-Generated Content

Content generated by our AI tools is provided as-is. While you may use AI-generated content, you are responsible for ensuring it complies with applicable laws and platform policies.

Our Service integrates with various third-party platforms and services. When you connect your accounts, you agree to:

• Comply with each platform's terms of service and community guidelines
• Grant necessary permissions for our Service to function properly
• Accept that we are not responsible for third-party platform policies or changes
• Understand that platform integrations may be modified or discontinued

Beta Access

During our beta period, access to Alunai is provided free of charge. We reserve the right to introduce paid subscription plans in the future.

Future Billing Terms

• Subscription fees will be charged in advance on a recurring basis
• All fees are non-refundable unless required by law
• We may change our pricing with 30 days' advance notice
• Failure to pay may result in service suspension or termination

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

For information about deleting your data, please see our Data Deletion Policy.

We strive to provide reliable Service but cannot guarantee 100% uptime. Our Service may be temporarily unavailable due to:

• Scheduled maintenance and updates
• Technical issues or server problems
• Third-party platform outages or API changes
• Force majeure events beyond our control

We will make reasonable efforts to minimize downtime and provide advance notice of scheduled maintenance when possible.

Service Disclaimer

Our Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability

To the maximum extent permitted by law, Alunai shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill.

Termination by You

You may terminate your account at any time by contacting us or using the account deletion feature in your settings. Upon termination, your right to use the Service will cease immediately.

Termination by Us

We may terminate or suspend your access to our Service immediately, without prior notice, if you breach these Terms or engage in conduct that we determine to be harmful to our Service or other users.

Effect of Termination

Upon termination, we will delete your personal data in accordance with ourData Deletion Policy. Some information may be retained as required by law or for legitimate business purposes.

You agree to indemnify, defend, and hold harmless Alunai and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorney fees) arising from:

• Your use of our Service
• Your violation of these Terms
• Your violation of any third-party rights
• Any content you post or share through our Service

These Terms are governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of our Service will be resolved through binding arbitration, except where prohibited by law. You waive any right to participate in class action lawsuits or class-wide arbitration.

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website and updating the "Last updated" date.

Your continued use of our Service after such changes constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using our Service.

If you have any questions about these Terms of Service, please contact us: