Alunai - Brand Intelligence That Grows With You

Information We Collect

Personal Information

When you sign up for Alunai, we collect:

Email address for account creation and communication
Name and profile information you provide
Social media account credentials (encrypted and securely stored)
Content you create and schedule through our platform

Usage Data

We automatically collect information about how you use Alunai:

Device information, browser type, and operating system
IP address and general location data
Pages visited and features used within our platform
Performance metrics and analytics data

How We Use Your Information

We use your information to:

Provide and improve our social media management services
Authenticate and connect your social media accounts
Schedule and publish content on your behalf
Generate AI-powered content suggestions and analytics
Send you important updates about your account and our services
Provide customer support and respond to your inquiries
Comply with legal obligations and protect our platform

Data Sharing and Third Parties

We do not sell your personal information. We may share your data with:

Social Media Platforms: To publish content and retrieve analytics (Instagram, Facebook, Twitter, LinkedIn, TikTok, etc.)
Service Providers: Trusted vendors who help us operate our platform (hosting, analytics, customer support)
Legal Requirements: When required by law or to protect our rights and users
Business Transfers: In the event of a merger, acquisition, or sale of assets

Third-Party Integrations

Alunai integrates with various social media platforms and services. When you connect your accounts, you're also subject to those platforms' privacy policies and terms of service.

Data Security

We implement industry-standard security measures to protect your data:

End-to-end encryption for sensitive data transmission
Secure data storage with regular backups
Access controls and authentication measures
Regular security audits and monitoring
Compliance with data protection regulations

While we take extensive measures to protect your information, no system is 100% secure. We encourage you to use strong, unique passwords and enable two-factor authentication when available.

Your Rights and Choices

You have the right to:

Access and update your personal information
Delete your account and associated data
Export your data in a portable format
Opt out of non-essential communications
Restrict certain data processing activities

To exercise these rights, contact us at legal@alun.ai

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information within 30 days, except where required by law to retain it longer.

International Transfers

Alunai operates globally and may transfer your data to countries outside your residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Children's Privacy

Alunai is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of Alunai after such changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: legal@alun.ai

Address: Alunai Inc., United States